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Museum Programs Registration Manager

Description & Qualifications

Children’s Museum of the Arts (CMA) is looking for a highly organized, self-directed, and motivated individual to join our team as the Museum Programs Registration Manager. This position works with the Associate Director of Museum Programming and Director of Early Childhood Programs to oversee the planning, implementation, growth, and assessment of After School, Art Colony, Private Lessons, Saturday Studios, stART Studio, and future education programs. The Museum Programs Registration Manager is supported by a Programs Assistant. As the forward face of museum education programs at the museum, ideal candidates are warm, friendly, and collaborative.

Primary Responsibilities and Duties

  • Oversee all registered educational programs including: Art Colony, After School, stART, Private Lessons, and other fee-based programs
  • Process all registrations for CMA classes, create registration forms, prepare and send out confirmation letters and waivers to parents, create class lists / allergy lists and registration packets for teachers, and maintain records of registrations and health forms
  • Support families with information on registration process and general enrollment and program information
  • Verify all payment information
  • Oversee income targets for registered programs and track against annual budget
  • Create reports and analyze metrics to provide strategic thinking on new initiatives and program growth
  • Maintain CMA database with respect to class enrollment
  • Work with Associate Director of Museum Programming to review all class proposals and map out year-round class schedules
  • Work with Associate Director of Museum Programming to review and edit all lesson plans
  • Work with Marketing department to promote all registered classes and track enrollment numbers against schedule of upcoming marketing communications
  • Plan and facilitate orientations for paid programs staff and interns
  • Coordinate all scheduled education programming with all other museum departments
  • Support and mentor Teaching Artists facilitating fee-based programs
  • Work with Fine Arts and Media Lab Managers on staffing fee-based programs and input/approve shifts in Humanity, ensuring accuracy

Key Skills, Abilities, and Experience

  • Must have a passion for working with children and families, and understanding visitors’ needs, engagement strategies, and educational principles
  • Strongly believes in the core values of CMA and is driven by the mission
  • Detail oriented. Ability to multitask, keep strict deadlines, work under pressure, and handle shifting priorities with minimal supervision
  • Ability to work as part of a team of dedicated professionals. Excellent interpersonal and collaborative skills, including the ability to build and cultivate personal relationships and work effectively with diverse groups
  • Commitment to efficient, equitable choice processes and excellent customer service
  • Ability to think strategically, anticipate future consequences and trends, and incorporate them into the plan for classes
  • Strong organizational, written, and oral communication skills
  • Proven track record of making good decisions through a combination of analysis, experience, and judgment
  • Enjoys working hard and looks for challenges. Ability to act and react as necessary, even if limited information is available
  • Programmatic and managerial experience in a museum or other non-profit organization in arts education, studio arts or other related field
  • Masters in Arts Education, Arts Administration, Child Development, or a related field preferred

Working Conditions: We are a motivated group of high-achieving and creative managers. Occasional weekend or evening hours are required of all staff. CMA is a fun and exciting place to work and there is room for promotion and growth.

This is a full time exempt position. Salary range is mid-40’s, based on prior experience.

CMA also offers a competitive benefits package.

How To Apply

Please send a resume and a cover letter to: hr@cmany.org

All applications will be kept in confidence. No calls, please.

Eligible candidates will be contacted by phone or email for an interview. CMA is seeking to hire immediately. We are only seeking full time employees, not contracted firms. No recruiters please.

CMA is an equal opportunity employer. We encourage candidates from diverse cultural and ethnic backgrounds to apply.

Facility Maintenance Assistant

Description & Qualifications

The Facility Maintenance Assistant is responsible for providing basic and specialty cleaning services to all areas of the museum in order to maintain the facility in a safe, clean, and welcoming condition. Work is performed both independently and with support from a contracted cleaning company in accordance with facility standards and procedures.

The successful candidate will have experience servicing the needs of a facility of a similar size and/or operation, and will be comfortable with the following responsibilities. This is an hourly, non-exempt position. Candidates must be willing to work part-time. On occasion the candidate will need to swing morning hours or work later hours to accommodate evening events.

This position requires a person who enjoys working with others and is able to communicate clearly, as he/she will have to respond to the facility needs of 20 full time staff members. He/she should be a good task manager with strong initiative. He/she must be comfortable with physical labor and be willing to undertake hands-on cleaning tasks.

Primary Responsibilities and Duties:

  • This position is responsible for continuously demonstrating proficiency in basic cleaning of the museum. Interaction/contact with patrons and staff can vary from limited to high.
  • Perform daily janitorial duties associated with shift assignments, which includes the general cleaning of the museum facility in assigned areas including (but not limited to): cleaning, sanitizing, dusting, and supplying restrooms.
  • Performs janitorial tasks such as sweeping and mopping of floors, cleaning of windows and walls in accessible areas, paint touch-up, and emptying trash. Includes maintenance of light bulbs for facility.
  • Responsible for facility repairs such as painting benches, walls, pedestals, wall patching, spot stain removal, and other surfaces. Maintain and adhere to painting guide for facility.
  • Perform work operating battery-powered, electric, and manual equipment; uses cleaning equipment such as: brooms, dusters; mechanical floor cleaners, vacuums, and mops.
  • Clean and maintain equipment and storage areas associated with position. Monitor assigned areas and equipment for damage or needed repairs and inform immediate supervisor. Perform minor repairs as assigned.
  • Coordinate delivery and storage of packages and shipments. Maintain supplies and equipment inventory. Order supplies with Finance Director’s approval.
  • Consistently and routinely demonstrate both knowledge and skill in the same use and operation of cleaning products, equipment, cleaning techniques necessary to maintain the museum’s quality standards.
  • Oversee and coordinate with outside vendors including (but not limited to): electricians, plumbers, general contractors, etc. Manage and submit building workspeed requests.
  • Other duties as assigned.

Qualifications:

  • Must be at least 18 years of age, high school graduate or equivalent.
  • Minimum of (1) year janitorial experience in a commercial, institutional, or healthcare setting. Vocational training and certification will also be considered.
  • Excellent housekeeping skills with a sharp eye for detail.
  • Demonstrated knowledge of basic cleaning techniques, proper storage methods, inventory control, and ordering procedures.
  • Highly motivated and able to work independently or as part of a team.
  • Ability to interact with the public and with staff professionally and tactfully.
  • Adhere to museum policies and support management decisions in a positive, professional manner.
  • Knowledge of museum policies and procedures as applicable to custodial duties and preservation of works of art.
  • Availability to work weekends, evenings, and special events as needed.

How to Apply

Working Conditions: We are a motivated group of high-achieving and creative managers. We are fortunate to be surrounded by children ages 1-15 years old and their caregivers who are learning about and creating art – our tasks is to model professional behavior so mutual respect and fun can coexist.

Rate: $15/hour

CMA is an equal opportunity employer. We encourage candidates from diverse cultural and ethnic backgrounds to apply.

To Apply:

Please send a resume and cover letter including salary requirements, to: hr@cmany.org. No calls, please.

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