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Visitor Experience Assistant Manager

Description & Qualifications

Reporting to the Associate Director of Visitor Experience, the Visitor Experience Assistant Manager will work as part of the Visitor Services team to sell admission tickets, store merchandise, stART Drop-In, and Memberships. The Visitor Experience Assistant Manager will facilitate group check-in and handle customer service issues as they arise at the museum front desk. He/she/they will ensure that patrons receive efficient, friendly service and a quality experience during their visit to the museum.

This position is a part-time, nonexempt. The schedule is up to 36 hours per week, Saturday through Tuesday, and requires someone who is responsible, reliable, proactive, works well with others, and is comfortable interfacing with the public.

Primary Responsibilities

  • Facilitate general admission, stART Drop-In, and store merchandise sales and actively promote visitors to join CMA’s Membership program
  • Provide administrative support to Visitor Services, Membership, and Birthday Party bookings. Record attendance data and other types of visitor information as assigned
  • Maintain a working knowledge of PatronManager functions. Make updates to event inventory, store inventory, qualifying ticket orders, and updating discounts
  • Welcome all visitors to the front desk in a friendly, professional manner and guide them to age appropriate areas 
  • Answer visitor questions regarding daily functions of the museum as well as classes, community programs, art exhibits, events, and more
  • Ensure museum safety and reinforce museum guidelines. Maintain cleanliness of the lobby, front desk, lounge, stroller parking, restrooms, and other museum areas
  • Set up and shut down exhibitions
  • Assist with training of new Visitor Services staff
  • Serve as Manager on Duty on Sundays and as needed
  • Assist with on and offsite museum events
  • Assist with group visit check-in
  • Perform other duties as assigned

Qualifications 

  • A minimum of 1-2 years of customer service experience in a museum or retail environment
  • Strong sales experience and cash handling skills 
  • Professional phone manner with strong organizational and clerical skills
  • Working knowledge of MS Office, Gmail, and ticketing systems
  • Ability to recognize the importance of responsibility, authority, and accountability, think independently, take initiative, and meet deadlines
  • Friendly, outgoing professional attitude
  • Ability to develop customer relations
  • Interest in working with children or arts and culture a plus

Working Conditions: We are a motivated group of high-achieving and creative managers. The candidate must be available to work a Saturday through Tuesday schedule. 

Starting Rate: $18/hr

How to Apply

To apply, please send your resume and cover letter to hr@cmany.org. All applications will be kept in confidence. No calls, please.

Eligible candidates will be contacted by phone or email for an interview. CMA is seeking to hire immediately. No recruiters, please.

CMA is an equal opportunity employer. We encourage candidates from diverse cultural and ethnic backgrounds to apply.

Teaching Artist - Birthday Parties

Description & Qualifications

Children’s Museum of the Arts is seeking a part-time Birthday Party Teaching Artist on Saturdays and Sundays for children ages 1 to 14. Birthday Party Teaching Artists work together with birthday parents to ensure a fun, relaxed atmosphere for our art-filled parties. Artists will not only act as party hosts, but also lead the party guests in group art workshops. The projects will typically be pre-determined, though the specifics of the project are up to the artists, allowing for maximum creativity with our ever-changing array of art materials, and each artist’s touch of personal style and expertise.

An energetic, cheerful, and welcoming disposition is essential for this position, as well as enthusiasm for working with children. The ideal candidate is responsible, reliable, and punctual.

Responsibilities:

  • Team up and share responsibilities with partnering artist (typically 2 -3 TAs per party)
  • Party set-up and clean-up, including catering, art project prep, and logistics
  • Greeting party family and guests, and acclimating them to the space and the party schedule
  • Work with museum staff to ensure all party activities run smoothly with public museum programming
  • Lead a 20-30 minute group art workshop for party families (20-60 people)
  • Assist with art material inventory and request orders for new supplies
  • Plan creative ways to reinvent old projects based on the materials at hand and suggest new birthday projects

Qualifications:

  • Communicates well with people and can work calmly and efficiently in a loud, hectic work environment
  • Ability to interact with a diverse age range of children (ages 1-14)
  • Must be self-guided, have a positive attitude, stamina, and a congenial, enthusiastic demeanor
  • Can use a wide range of art materials to present age-appropriate art projects for children in both a guided and unguided setting
  • Experience with children and an arts background required
  • Experience teaching or in a service-related field a plus
  • A degree, or pursuit of degree in the visual arts, performing arts, art education, or a related field is preferred
  • Flexible schedule on evenings and weekends, especially Saturdays and Sundays

How to Apply

CMA is seeking an artist to take regular weekend shifts. Shift hours are subject to party bookings, but generally take place between the hours of 9am and 9pm. Additional shifts may also be available for Fridays, Saturdays, Sundays, and weekend evenings.

Hiring will begin ASAP to begin shifts in March. Compensation starts at $16.25 / hour plus tips.

To apply, please send your cover letter and resume to Sean: sgilfeather@cmany.org 

CMA is an equal opportunity employer. We encourage candidates from diverse cultural and ethnic backgrounds to apply. No calls, please.

Summer Art Colony Teen Intern

Description & Qualifications

CMA’s Teen Internship program provides 10th-12th grade students with an opportunity to support our Fine Arts and Media Lab programs during our summer season. Interns will learn from our professionally trained Teaching Artists during our Summer Art Colony Camps at CMA, Prospect Park, and on Governors Island. Interns will participate in art project execution, free time activities, and other projects. Please note, we only accept 10th-12th grade students for our Summer Art Colony Camps.

Summer Art Colony Internship responsibilities include:

  • Assisting with Summer Art Colony camp classroom instruction, art material preparation, and program development
  • Collaborating with other interns and staff to design workshops for free time hours before and after class
  • Work one-on-one with children who may need extra support during class or free time

Interns will receive a Certificate of Completion for a minimum of four full weeks of interning in our Summer Art Colony from 9am-5pm daily. This Certificate of Completion can also be presented to the intern’s school as documentation of community service hours.

How to Apply

Please complete the application form here. Applications for Summer 2020 are due Monday, April 20.

Questions? Contact classes@cmany.org

Facility Maintenance Assistant

Description & Qualifications

The Facility Maintenance Assistant is responsible for providing basic and specialty cleaning services to all areas of the museum in order to maintain the facility in a safe, clean, and welcoming condition. Work is performed both independently and with support from a contracted cleaning company in accordance with facility standards and procedures.

The successful candidate will have experience servicing the needs of a facility of a similar size and/or operation, and will be comfortable with the following responsibilities. This is an hourly, non-exempt position. Candidates must be willing to work part-time. On occasion the candidate will need to swing morning hours or work later hours to accommodate evening events.

This position requires a person who enjoys working with others and is able to communicate clearly, as he/she will have to respond to the facility needs of 20 full time staff members. He/she should be a good task manager with strong initiative. He/she must be comfortable with physical labor and be willing to undertake hands-on cleaning tasks.

Primary Responsibilities and Duties:

  • This position is responsible for continuously demonstrating proficiency in basic cleaning of the museum. Interaction/contact with patrons and staff can vary from limited to high.
  • Perform daily janitorial duties associated with shift assignments, which includes the general cleaning of the museum facility in assigned areas including (but not limited to): cleaning, sanitizing, dusting, and supplying restrooms.
  • Performs janitorial tasks such as sweeping and mopping of floors, cleaning of windows and walls in accessible areas, paint touch-up, and emptying trash. Includes maintenance of light bulbs for facility.
  • Responsible for facility repairs such as painting benches, walls, pedestals, wall patching, spot stain removal, and other surfaces. Maintain and adhere to painting guide for facility.
  • Perform work operating battery-powered, electric, and manual equipment; uses cleaning equipment such as: brooms, dusters; mechanical floor cleaners, vacuums, and mops.
  • Clean and maintain equipment and storage areas associated with position. Monitor assigned areas and equipment for damage or needed repairs and inform immediate supervisor. Perform minor repairs as assigned.
  • Coordinate delivery and storage of packages and shipments. Maintain supplies and equipment inventory. Order supplies with Finance Director’s approval.
  • Consistently and routinely demonstrate both knowledge and skill in the same use and operation of cleaning products, equipment, cleaning techniques necessary to maintain the museum’s quality standards.
  • Oversee and coordinate with outside vendors including (but not limited to): electricians, plumbers, general contractors, etc. Manage and submit building workspeed requests.
  • Other duties as assigned.

Qualifications:

  • Must be at least 18 years of age, high school graduate or equivalent.
  • Minimum of (1) year janitorial experience in a commercial, institutional, or healthcare setting. Vocational training and certification will also be considered.
  • Excellent housekeeping skills with a sharp eye for detail.
  • Demonstrated knowledge of basic cleaning techniques, proper storage methods, inventory control, and ordering procedures.
  • Highly motivated and able to work independently or as part of a team.
  • Ability to interact with the public and with staff professionally and tactfully.
  • Adhere to museum policies and support management decisions in a positive, professional manner.
  • Knowledge of museum policies and procedures as applicable to custodial duties and preservation of works of art.
  • Availability to work weekends, evenings, and special events as needed.

How to Apply

Working Conditions: We are a motivated group of high-achieving and creative managers. We are fortunate to be surrounded by children ages 1-15 years old and their caregivers who are learning about and creating art – our tasks is to model professional behavior so mutual respect and fun can coexist.

Rate: $15/hour

CMA is an equal opportunity employer. We encourage candidates from diverse cultural and ethnic backgrounds to apply.

To Apply:

Please send a resume and cover letter including salary requirements to hr@cmany.org. No calls, please.

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